FAQ

Frequently Asked Questions

What is Magic Playbook? 

Magic Playbook is an activity subscription for ages 3-8. We provide activity pages and directions for themed fun–created with the help of an early childhood education expert. Happy mail! Every month your activity book is shipped to you.

How does billing work? 

The Magic Playbook is a monthly subscription. If you're a monthly subscriber, you will be charged on the date you sign up and on the same date each month that follows.

If you're an annual subscriber, you'll be recharged on your anniversary date each year.

Your billing date will defer to the date you join Magic Playbook. If you'd like to switch it you have control over that in our member portal.

When will my subscription ship? 

Your subscription will ship on your billing date. To change your ship date just adjust your preferred billing date. 

What is included in the subscription? 

A mailed activity book each month with over 20+  activities, one FREE play pouch for storage when you start your subscription, a digital playbook with sensory and STEAM activities and bonus content each month

How do I login to my account? 

You can access your account by clicking on the MEMBER LOGIN on the top right corner of our homepage. 

 How do I update my billing information? 

Login to your account and select  "Manage My Account". Next select "Address and payment details" from the right sidebar menu. Here you will be able to update your information. 

Do you ship internationally? 

Yes! Please reach out to shop@magicplaybook.com for assistance.

Can I order an extra Play Pouch? 

We do not sell our Play Pouches individually but you will get a free Play Pouch when you subscribe. 

I have 2 (or more) kids. Do I need to buy multiple subscriptions? 

Yes. Please sign up for an individual subscription for each child.  

How do I cancel my subscription? 

We hate to see you go! 

Login to your account and select  "Manage My Account". Next select "Manage Subscriptions" from the right sidebar menu. Here you will be able to update your information. 

 

 

 

 

CONTACT:
support@magicplaybook.com
REFUNDS:
All sales are final. 
SAFETY: 
WARNING: All activities must be supervised by an adult. Some products may present choking hazards. Use your judgement based on your child’s age, development and abilities to decide if the activities, crafts, games are appropriate for your child. Not for children under 3 years of age.
SHIPPING:
Magic Playbook is not responsible for lost, stolen or damaged packages. All packages ship within 5 business days via USPS and shipping confirmation will be sent via email.